These tickets are for students and their guests only. In order to gain entry to events where alcohol is being served, you must show one of the following forms of 18+ age verification ID: passport, driving licence or PASS accredited card (see www.pass-scheme.org.uk for details). Failure to present one of these forms of ID at the venue will result in you not being able to attend the event.
Event tickets are non-transferable once booked or purchased. If Nottingham Trent Students’ Union (NTSU), are no longer able to offer this event due to government restrictions or other changes beyond their control, they will endeavor to provide suitable replacement events. If this is not possible, due to government restrictions or other changes beyond their control, Nottingham Trent Students’ Union will refund the fee you have paid for the event. Booking fees are controlled by a third-party provider and they are used to cover administration and bank charges, therefore NTSU would be unable to offer a refund on this portion of the payment.
You may receive specific time slots to attend events. This is to help with the safe management of entry and it is important you stick to the times given. We cannot allow entry if you do not arrive at the time and date given.
NTSU will be following procedures to comply with current government guidance at the time of this event. This may include a requirement to show a negative Covid-19 test or prove Covid-19 vaccination status to gain entry to the event.
You may be contacted via e-mail, text message or phone, for the purpose of this event and ticket fulfilment.
In order to adhere to official Government guidance, NTSU may be required to pass on your contact information, as well as dates and times of your visit to NHS Track & Trace or Public Health departments. NTSU will only share your details if they are requested.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
What Does Full STAR Membership Mean?
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Why Buy From A STAR Member?
Customers buying from a STAR member will benefit from:
A means of differentiating reputable agencies and box offices from potentially less scrupulous ticket sellers.
The STAR assurance on standards of service and information from members.
Clear information about where and how to buy entertainment tickets.
An independent dispute resolution service.
Gigantic Tickets sell all of our tickets directly from the venues and promoters, which means we are a safe, reliable place to purchase tickets at their face value.
Peace of Mind
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have: